Privacy and Cookie Policy

The security of your personal data ("Data") is very important to FANUC Europe Cooperation, 7, rue Benedikt Zender, 6468 Echternach, Luxembourg ("FANUC"). FANUC operates this website in compliance with applicable data protection laws on data privacy and data security.

This Privacy and Cookie Policy (“Policy”) aims to inform you about the collection, processing and use of your Data in connection with your visit at my.fanuc.eu ("Website") and your use of any services offered in connection with the Website.

FANUC reserves the right to amend this Policy at any time. Such amendment will be published only on the Website and will take effect immediately, if not stated otherwise. While browsing this Website you agree to be bound by the terms of the current version of this Policy.

1. Personal Data

FANUC collects, processes and uses your Data (e.g. name, family name, e-mail address, telephone number, postal address, IP-address) in connection with the operation of the Website only when you have freely provided such data (e.g. through Registration Form), the Data is necessary for the functioning of the Website or when FANUC is entitled to process your Data based on your consent or on the basis of statutory provisions.

2. Processing of Data

FANUC processes your Data only to the extent necessary and provided that this is legally permissible, e.g. if this is necessary for contractual purposes or in order to allow you to use our Website, or provided that you have given your express consent.

FANUC will process and use your Data, particularly for the following purposes:

  1. Registration Form, you may register yourself at MyFANUC in order to access a variety of additional services, such as access to technical documentation, customer support, or advertising of new products and services;
  2. Contact Form, you may send us questions by use of the different means of communication as provided on our Website. FANUC will use any Data only for dealing with your question;
  3. Feedback Form, you may provide us with feedback on our products and services by using the Feedback Form provided on our Website.

3. Marketing Purposes

With your explicit consent or as otherwise permitted by applicable law, FANUC may use your Data for purposes relating to the marketing of our products and services, or those of our business partners ("Marketing Purposes").

This includes to:

  1. send you newsletters, press releases, event announcements and other similar communications regarding the products or services that FANUC offers;
  2. market or promote our products or services to you;
  3. solicit input from you regarding improvement of FANUC’s products or services;
  4. inform you of third-party offerings that FANUC thinks you or your company may be interested in and which relate to FANUC’s products or services;
  5. other purposes that FANUC discloses to you at the time FANUC obtain your consent.

You may withdraw your consent for future use of your Data for Marketing Purposes at any time. In this case, please contact our data protection officer under the contact details provided below.

4. Cookies and Social Plugins

FANUC uses cookies and social plugins on the Website that may involve the processing of your Data. In particular, FANUC uses the following cookies on our Site:

4.1. Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help a website analyse how users use the site. IP-anonymisation is activated on this Website. This means that your IP address will be shortened within the European Economic Area. Google will use this information on our behalf for the purpose of evaluating your use of this Website, compiling reports its activity and providing us with other services related to its activity and internet usage.

The IP-address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our Website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser by visiting: https://tools.google.com/dlpage/gaoptout?hl=en.

5. Data Retention

Your Data are only retained as long as this is necessary for the respective purpose they have been collected for. If Data are no longer required, they will be deleted, unless legal retention periods apply. In this case, the Data will be blocked for other than legal retention purposes and will be deleted upon the end of the applicable retention period.

6. Right to request information, correction or deletion

You may request information as to the Data stored about you and have incorrect data corrected. You may also request deletion of Data that are no longer necessary for their specific purpose, or are otherwise processed in violation of applicable data protection law. Please direct any such queries to our data protection officer under the contact details provided in the following Section.

7. Data Protection Coordinator

Wojciech Nazarek

FANUC Europe Corporation
7, rue Benedikt Zender
L-6468 Echternach, Luxembourg

dataprotection@fanuc.eu

Latest update: July 2016